After-Sale Service-IK WORLD

Services and Support

In order to provide better quality services for projects beyond the warranty period, ensure the stable, safe and efficient operation of products, and realize the good use of the system and the value-added revenue of customers, we can choose the maintenance services provided by our company, as follows:

1. Inform consumers how to install and debug products through telephone communication;

2. According to the requirements of consumers, technical guidance on the use and other aspects shall be provided;

3. Ensure the supply of maintenance parts;

4. Responsible for maintenance service;

5. Product implementation of three guarantees, three guarantees of service refers to the guarantee of repair, replacement and return;

6. Handle customers' letters and visits, and answer customers' inquiries. At the same time, various ways to collect consumers
Give advice on product quality and improve in time according to the situation.